QUALITY POLICY

At Palmaloft SL, we are dedicated to the inspection and load testing of access systems and anchor points for

human suspension and fall arrest, inspection of equipment for work at height, cranes, passerelles and

loose lifting gear, ensuring maximum safety and reliability in all our services. Our commitment to quality is a

fundamental pillar of our business strategy and is based on the following principles:

Commitments of the Organization

1. Customer Satisfaction

✓ We guarantee a service that meets the expectations and needs of our customers, ensuring safe, efficient

solutions adapted to the applicable regulatory and legal requirements.

2. Eligibility

✓ We ensure compliance with all regulations and legal requirements applicable to our processes, including,

ISO 9001 as well as other sector-specific regulations.

3. Continuous Improvement

✓ We promote a culture of continuous improvement in all our processes, products and services, through risk

analysis, the identification of opportunities and the implementation of corrective and preventive actions.

4. Efficiency and Professionalism

✓ We have a highly qualified and committed team, ensuring continuous training to improve our technical

skills and guarantee safety in inspections and load tests.

5. Resource Management

✓ We optimize our human and technical resources to improve the efficiency of our operations and the

sustainability of our activities, minimizing the environmental impact and promoting the responsible use of

materials.

6. Commitment to Safety

✓ We ensure that all our inspections and load tests are carried out with the highest safety standards,

contributing to the prevention of occupational risks and protecting the integrity of workers and customers.

Accountability and Policy Review

This quality policy is communicated and understood by all levels of the organization, ensuring its application

in the day-to-day of our activities. It will be reviewed periodically to ensure its adequacy and effectiveness,

adapting to the needs of our customers and the evolution of the market.

Palmaloft SL is committed to providing the necessary resources for the implementation and maintenance of

this policy, aligning our strategic objectives with excellence in quality management.

The direction.

Palma de Mallorca, 7 March 2025

PALMALOFT

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